FAQs
For additional questions, call or text: 303-717-8898
The AquaPurr has a trio of 3M Command Strips on the bottom that you use to secure it to the counter. The 3M Strips have Velcro-type connections allowing you to pull the AquaPurr off the counter to clean underneath it.
Simply send a photo of your faucet and a close-up of your aerator’s face to 303-717-8898 along with your order number. We’ll determine the correct set of adapters for your AquaPurr.
If the included adapters don’t fit, just send a photo of the removed aerator, and we’ll help you find the right one.
Yes, the AquaPurr features a flow control valve that lets you set the water output anywhere from a gentle dribble to a strong stream.
No. The AquaPurr only dispenses water when its sensor is triggered by your cat. You can also reduce the flow rate to minimize water use. Unlike recirculating fountains, there’s no need to clean out a reservoir, saving both water and time.
If your cat doesn’t take to the AquaPurr, returns are always accepted. Some cats may need a few months to adjust, while others might start using it right away.
The AquaPurr is silent during operation because it doesn’t use a pump. Instead, it uses an electric valve to let water pass through from your faucet
Yes. The AquaPurr connects via a faucet diverter valve, allowing you to direct water either to your sink or to the AquaPurr as needed.
The AquaPurr is compact, measuring approximately 3 inches in diameter and 4 inches tall
No, the AquaPurr does not filter water. It provides fresh water directly from your faucet. If you require filtered water, an add-on stand-alone water filter kit is available.