FAQs

For additional questions, call or text: 303-717-8898


What keeps it from tipping over?

The AquaPurr has a trio of 3M Command Strips on the bottom that you use to secure it to the counter.  The 3M Strips have Velcro-type connections allowing you to pull the AquaPurr off the counter to clean underneath it.

How do I know which thread adapter to order?

Simply send a photo of your faucet and a close-up of your aerator’s face to 303-717-8898 along with your order number. We’ll determine the correct set of adapters for your AquaPurr.

If the included adapters don’t fit, just send a photo of the removed aerator, and we’ll help you find the right one.

Can I adjust the flow rate?

Yes, the AquaPurr features a flow control valve that lets you set the water output anywhere from a gentle dribble to a strong stream.

What is the sensor range?

On the standard AquaPurr, the proximity sensor detects anything within 12 inches.


On the black cat motion sensor AquaPurr, the minimum sensor range is 3 feet.

Is water wasted by running constantly?

No. The AquaPurr only dispenses water when its sensor is triggered by your cat. You can also reduce the flow rate to minimize water use. Unlike recirculating fountains, there’s no need to clean out a reservoir, saving both water and time.

What if my cat doesn't like it?

If your cat doesn’t take to the AquaPurr, returns are always accepted. Some cats may need a few months to adjust, while others might start using it right away.

How noisy is the pump?

The AquaPurr is silent during operation because it doesn’t use a pump. Instead, it uses an electric valve to let water pass through from your faucet

Can I still use my sink?

Yes. The AquaPurr connects via a faucet diverter valve, allowing you to direct water either to your sink or to the AquaPurr as needed.

What are the dimensions?

The AquaPurr is compact, measuring approximately 3 inches in diameter and 4 inches tall

Does it filter the water?

No, the AquaPurr does not filter water. It provides fresh water directly from your faucet. If you require filtered water, an add-on stand-alone water filter kit is available.